For Immediate Release: October 29, 2020

Media Contact:

Ben Truman │ Vermont Department of Health
802-951-5153 / 802-863-7281
[email protected]

Vermont Department of Health Statement on Outage Experienced by the University of Vermont Health Network

The Vermont Department of Health is aware of the challenges being faced by our partners at the University of Vermont Medical Center and throughout the UVM Health Network. The investigation into the cause of the network outage is ongoing.

We are working in coordination with the State Emergency Operations Center to provide support for operations that impact patient care services, including testing and reporting of laboratory results. State health officials are also closely following the Health Network’s efforts to ensure patient transfer and related equipment operations.

COVID-19 testing and reporting is our first priority. Vermonters can continue to receive COVID-19 testing through Health Department-led clinics. However, results reported through the UVMMC system will be impacted. The Health Department Laboratory is stepping up to fill gaps, and we are contacting our other lab partners for options to ensure that testing and reporting of results can continue smoothly.

If you are looking for hospital specific information, please reach out to your hospital’s main phone lines to request assistance.

Covid-19 information, including where to find testing clinics can be found at  

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