You First FAQs

You First FAQs

FREQUENTLY ASKED QUESTIONS

Can I have You First if I have insurance?

Yes, as long as you meet the income guidelines.

Once I've joined You First, what happens next?

You will receive a You First membership card in the mail. Then you can schedule an appointment with your health care provider.

Where do I go for my appointment?

You can go to your regular doctor or nurse for your appointment.

What if I don't have a doctor?

You can contact our Member Services and Outreach Coordinator and they will help you find one. Or use this tool to help you find one. 

What does You First cover?

You First covers breast, cervical, and heart health screenings. Complete list of You First services. 

Can You First help me lose weight?

Yes! Contact our Lifestyle Program Coordinator for more information at 802-652-4139.

What if I can't afford my cholesterol, blood pressure, or diabetes medications?

Contact our Lifestyle Program Coordinator and they will help connect you to free or low cost medication options. Call 802-652-4139.

Can You First help with transportation or interpretation services?

Yes, contact our Member Services and Outreach Coordinator and they will help you arrange these services. Please call at least two days in advance of your appointment.

Can You First help me if I have a diagnosis of breast or cervical cancer?

Yes. Contact our Clinical Navigator and they will help you. 802-863-7332.

What do I do if I have an abnormal Pap test or mammogram?

Contact our Clinical Navigator at 802-863-7332.

How often should I have a Pap test, mammogram, and Heart Health Screening?

Some people need screenings more often than others. Ask your doctor or nurse how often you need them and follow their recommendations. Also discuss your risk factors with your doctor or nurse.  

Should I get the HPV vaccine?

Discuss this with your doctor or nurse. 

How do I contact the You First program?

You can reach us by phone, email, mail or fax. 

Phone: 1-800-508-2222

Email: YouFirst@Vermont.gov

Mail: Vermont Department of Health, PO Box 70 Drawer 38 (YF), Burlington, VT 05402-0070

Fax: 802-657-4208