
Flood Guidance for Food Establishments
Guidance for Reopening After Flooding (also for lodging establishments)
Guidance for Reopening After Flooding (also for lodging establishments)
Does your business or organization have a Health Department license? Has it been affected by the recent rain and flooding in Vermont during July 2023? If yes, please answer our survey. Your answers will help us prioritize support and guidance for businesses that are most impacted by flooding.
The Food and Lodging Program works to protect health and prevent disease by promoting sanitation and food safety. To accomplish this, we license and inspect over 6,000 places where food is prepared, served, processed, or stored. We also regulate lodging facilities including hotels, bed & breakfasts, and children’s camps.
You need to take several steps before getting a license to operate a food or lodging business in Vermont. The process from start to finish may take about 30 days. You might need to contact other agencies to get permits during this process, which may make the process take longer, so please plan accordingly.
Your first step is to determine which type of license you need. Once you know which type of license you need, click on the link below and follow the steps on that web page.
Retail service - If you're licensing a restaurant, commercial catering business, food truck, pushcart, retail bakery, limited operation, seafood vending or shellfish reshipping/repacking business.
Food processing - If you're licensing a manufacturing facility to make products like salsa, sauce, salad dressing, coffee, beverages, snacks, candy, chocolate, condiments, jam and jelly, etc. Warehouses and distribution centers also need this type of license.
Lodging - If you're licensing a hotel, motel, tourist home or B&B that offers three or more guest rooms OR fewer units if you also prepare food.
Home-based food business - If you want to sell certain allowable home-prepared foods to customers.
Temporary food service - If you’re licensing a temporary stand to sell prepared food at a farmers market, fair or other special event.
In rare cases, a license is not required. Learn more about license exemptions
Read the instructions for online license renewal
You can now renew your license online using a credit card or electronic check. You'll need to set up a new account the first time you log in. You'll also need the Business Code included on your renewal notice. Watch the video below for detailed instructions on how to set up your account and renew your license online.
Call the Food & Lodging Program at 802-863-7221 if you need help with online license renewal.
The Food and Lodging Program responds to complaints involving sanitation in food and lodging establishments, food product contamination, and suspected food poisoning.
If you want to file a report or a complaint, please be prepared with the following information:
The name and address of the establishment
Specific information regarding the nature of your complaint—describe the situation or concern as completely as possible
Food poisoning complaints should also include details on symptoms experienced including time and date, whether you sought medical attention, and what foods were eaten in the three days prior to experiencing symptoms
Date and time you visited the establishment
Include contact information if you would like a response or need to be asked for more information
Complaints with insufficient information may not be evaluated for follow-up.
Complaints about rental housing should be directed to your local Town Health Officer.
Note: Complaint information provided may be considered public record and subject to disclosure upon request.
First submit the application and license fees to the central office, then a public health inspector will contact you to schedule an opening inspection.
Use the Guide to Opening a Food or Lodging Establishment to help determine which license(s) are appropriate.
A plan review is required for new construction and for significant renovations. There is no fee for the plan review.
You should apply at least 30 days before you plan to open your business, especially if you require a preliminary inspection.
If your license has been expired for more than 120 days, a new application is required. You cannot renew online.
Guidance for Re-opening Food and Lodging Establishments After Flooding in: العربية (Arabic) | မြန်မာစာ (Burmese) | دری (Dari) | English | Français (French) | Kirundi | Soomaali (Somali) | Español (Spanish)
Boil Water Notice Guidance for Food Establishments: العربية (Arabic) | မြန်မာစာ (Burmese) | دری (Dari) | English | Français (French) | Kirundi | Soomaali (Somali) | Español (Spanish)
Electrical Outage Guidance for Food Establishments: العربية (Arabic) | မြန်မာစာ (Burmese) | دری (Dari) | English | Français (French) | Kirundi | Soomaali (Somali) | Español (Spanish)
Food & Lodging Program
108 Cherry St., PO Box 70
Burlington, VT 05402-0070
Phone: 802-863-7221 or 800-439-8550 (toll-free within Vermont)
Fax: 802-863-7483
Email: [email protected]