The Health Department performance management framework helps organize this effort by integrating with the State Health Assessment, State Health Improvement Plan, outcomes-based legislation (Act 186), and core departmental operations. It functions at the program, organization, and system level to ensure the Health Department is using performance data in decision making. This work is overseen by the performance improvement manager and the Performance Management Committee, which has representation from across the department. Population health status accountability and strategic planning set direction and identify outcomes.
There are six components of the performance management framework that guide performance management:
- Population health monitoring reports data on the health status of all Vermonters.
- Program performance accountability reports how Health Department programs are functioning.
- Public Health Stat is an internal management process facilitated by the performance improvement manager that promotes data-driven decision making, relentless follow through, and a focus on accountability. Stat engages managers at all levels in developing and owning solutions that are data-driven with an eye toward achieving efficiencies that will positively impact health outcomes.
- Continuous quality improvement is accomplished through the Agency Improvement Model, a Plan-Do-Study-Act cyclical process improvement model.
- Performance-based budgeting ensures that sub-grants and sub-contracts align partner and vendor work with public health priorities.
- Staff and workforce performance evaluations promote individual understanding and alignment with outcomes.
Performance management was noted as an Area of Excellence by the PHAB Accreditation Committee, specifically the Healthy Vermonters 2020 performance management system and Public Health Stat.