Cultural Competency
This training will address the core concepts of Cultural Competency, also referred to as Cultural Humility or Cultural Sensitivity. This training is created to challenge your assumptions and take each participant out of their comfort zone. This training is meant to challenge each individual’s belief systems and perceptions of their work and clients. This training may be uncomfortable and triggering at times, and participants are asked to be respectful of one another while navigating difficult conversations. The main purpose of this training is to enhance overall service delivery to each client.
Learning Objectives:
- Define the Intention Impact Model
- Define culture
- Identify three ways our own culture impacts our work
- Identify three ways Cultural Competency can improve service delivery and client experience
- Identify three general skills and strategies for culturally sensitive service delivery
For trainings that indicate Continuing Education Units (CEUs) are available, contact your licensing or certification organization to verify that the credits will count toward the continuing education requirements.
Virtual
Event Details