It is important to evaluate whether strategies are effective in accomplishing the established goals and objectives. It is also important to evaluate how employees and management are responding to strategies, participation rates, and any return on investment. Evaluation can help identify successes, find areas for improvement and help plan next steps. Select the appropriate evaluation measures for the initiatives and timeframe you are assessing. Being realistic with what your initiative was trying to accomplish will help you identify the correct measures. For example, if you are evaluating the impacts of a Healthy Meetings Policy over one year, consider measures that look at organizational change, employee attitudes, and productivity related to meetings (instead of looking at healthcare cost reductions or direct changes in health outcomes).
Below are a few ways to evaluate a wellness program:
- Are employees participating in activities?
- Participation rates
- Employee surveys to look at employee satisfaction
- Are employee behaviors and overall health improving?
- Medical and dental claims
- Employee surveys to look at changes in behaviors, such as preventative care visits, physical activity, stress, eating habits
- Biometric measures
- Are healthcare costs going down?
- Medical and dental claims analysis
- Are initiatives helping employees be more productive?
- Employee outputs
- Quantitative analysis using a software or consultant
- Are other costs to the organization going down?
- Employee turnover rates