Shopping with eWIC

GroceryShoppingforWICBenefits

eWIC gives you access to your WIC food benefits through a card that works like a debit card. You can use your eWIC card at authorized grocery stores around the state – including Hannaford, Shaw’s, and Price Chopper – as well as many smaller local grocery stores.

At the beginning of each month, WIC food benefits are automatically deposited into your eWIC account. When you purchase a WIC-approved food item, that item will be subtracted from your monthly balance. eWIC allows you to shop when it’s convenient for you and select from wide variety of WIC approved foods.


You can also watch this video in Arabic, French, Nepali, Somali, Spanish and Vietnamese.

Activating Your eWIC Card & Checking Your Balance

1. Activate Your Card

When you receive your eWIC card, sign the back and set up your 4-digit Personal Identification Number (PIN). You will need your eWIC card number, your date of birth, and your zip code. There are two ways to set up your PIN:

  • Call WIC EBT Customer Service at 1-855-769-8890, or
  • Visit the WIC EBT website and choose “Vermont WIC” from the dropdown menu on the cardholder portal. You must create a username and password to set up your account.

2. Find Your eWIC Card Food Account Balance

At the beginning of each month, the full amount of food for each family member will be available. If you and your child both have a food package, the family food benefit list will show the total amount of food for each month that benefits have been issued. To check your balance throughout the month, you can:

  • Call WIC EBT Customer Service at 1-855-769-8890.
  • Check the WIC EBT website.
  • Check the ending balance on your receipt after making a WIC foods purchase.
  • Check your beginning balance at your grocery store's customer service desk before you shop. Ask for a balance inquiry, slide your card through the card reader and ask for the print out showing your current balance.

3. Understand Your Nutrition Benefits

The items on your WIC Family Food Benefits list include specific quantities for each food category. For example:

  • Low-fat Milk: 4 gallons (you choose 1% or skim milk depending on your preference)
  • Breakfast Cereal: 36 ounces (you choose hot or cold from the approved list)
  • Whole Grains: 32 ounces (you choose from approved 16 ounce packages of whole wheat bread, brown rice, whole wheat or corn tortillas, or whole wheat pasta)
  • Fruits and Vegetables: this benefit is a dollar amount, for example: $8 for children and $11 for women (you choose from fresh, frozen or canned fruits and vegetables)

Be sure to buy all your WIC foods each month that your account is credited. Unpurchased foods do not “carry over” to the next month so make sure to buy all your WIC foods by the last day of each month. All WIC food benefit accounts are “zeroed out” at the end of the month.

Before You Go

Know What to Buy

Before shopping, use your WIC Family Food Benefits  list and the Vermont WIC Program and Food Guide to make your grocery list . The food products allowed by WIC are found in the WIC Approved Food section of the guide which illustrates the specific brands and size containers for each food category and subcategory. Being familiar with the foods on the list will be helpful when you shop. Use the guide as a companion to your Family Food Benefits list which shows which food categories and how much you can purchase each month.

Keep the WIC Program and Food Guide with you when you shop in case you have questions about which foods are WIC allowed. If you have questions about your current WIC food balance, you can call eWIC customer service at 1-855-769-8890. Visit our translated materials page and search for "WIC" to find the guide in multiple languages. 

Get the App

Download the free app for Apple or Android mobile devices from the App Store or Google Play. Use the app to review the most current WIC Approved Food list, scan the barcode on products while shopping to find out if they are Vermont WIC approved, and find recipe ideas. At this time, the app will not show your family’s benefits. Shopper App phone in hand

While You Shop

Shopping Tips

  • Use your Food Guide and make a shopping list before you go to the grocery store.
  • Check your balance before shopping so you'll know what is remaining on your Family Food Benefits.
  • You can shop at multiple grocery stores to get what you need. You may choose to buy milk, bread and fruits and vegetables at a small, local store and buy your other WIC foods at a larger store, such as Hannaford’s, Price Chopper or Shaw’s.
  • If you can’t make it to the grocery store, someone else can go for you. Make sure they have your WIC card, your PIN (ID is not required) and instructions about what to buy.
  • Be patient: the eWIC system is still new for the WIC program, the families who use it and the stores that participate.

Not a WIC Food but Could Be?

If you find a food item that, according to our WIC Program and Food Guide, should be allowed but is not being debited from your food benefits; or, you come across a product that appears to qualify for Vermont WIC but the swipe machine/cash register system says it is not a WIC item? Please let us know!

Send an email to Jackie at WIC@Vermont.gov, or call us at 802-863-7333 or 800-649-4357 (toll free). Include the following information:

  • Product name
  • Package size
  • Price
  • UPC number, also know as a bar code. Make sure to give all 12 numbers, including the little ones on the side.

    UPCexample

At the Check Out

Large Chain Grocery Stores

  • After all groceries have been scanned (don't forget any coupons you have!) slide your eWIC card as the first form of payment, and enter your PIN. The cash register system at the store will read the WIC card and flag the WIC approved items you are purchasing.
  • The cost of the eligible WIC items will be totaled, and you will be asked if you want to complete/approve the WIC transaction; you will be prompted to respond yes or no to the total dollar amount of the WIC purchase either on the POS device or verbally by the cashier. If the total is correct, say yes. If the total is not correct, say no and remove any unwanted items.
  • Non-WIC foods can be bought with 3SquaresVT, a personal debit or credit card or cash.
  • Keep the receipt! Your ending WIC balance is listed either at the end or on a separate slip.

Co-ops, Independent and Small Chain Stores

  • Let the cashier know you will be making a WIC purchase. In most food co-ops and smaller stores, you must slide your WIC card through the card reader and enter your PIN before any items are scanned.
  • Separate your WIC items from any non-WIC items and place them on the counter/belt at the front of your order. If you are buying non-WIC foods, a second transaction will be necessary.
  • After all your WIC items have been scanned (don't forget any coupons you have!), the cost of the WIC items will be totaled, and you will be asked if you want to complete the WIC transaction. If the total is correct, say yes. If the total is not correct, say no and remove any unwanted items.
  • Keep the receipt! Your ending WIC balance is listed either at the end or on a separate slip.
  • If you are buying non-WIC foods, complete a second transaction.
Where to Shop

Look for this decal on the door or front window of your local grocery store! If the We Accept decal is displayed, you can shop there with your eWIC Card. Look for We Accept signs in the lane at smaller stores where not all lanes may be equipped for eWIC transactions.

WeAccept_WICstoredecal

Vermont eWIC Authorized Grocery Stores

  • All Vermont Hannaford, Price Chopper, and Shaw's Supermarkets are authorized to accept the eWIC card; only the Walmart Supercenter stores in Bennington, Berlin and Derby, Vermont and North Adams, Massachusetts are authorized.
  • Many smaller independent grocery stores, food co-ops and smaller grocery chains are also authorized. In addition, specific cross-border/out-of-state grocery stores are authorized for Vermont eWIC.
  • See below for a complete list by store type. You can use your card at any Vermont WIC authorized grocery store.

Large Chain Grocery Stores

The large chain grocery stores use integrated cash register systems that allow for a mixed basket transaction; meaning you don't need to separate your WIC items from other groceries. By swiping your eWIC card as the first form of payment, your WIC eligible items will be deducted from your WIC account; any remaining items are paid for after using another form of payment (debit card, cash, 3SquaresVT). Be sure to use lanes with cashiers (no self-check out lanes).

 

STORE NAME

TOWN/LOCATION

EWIC TRANSACTION TYPE

Hannaford

All Vermont locations

Integrated

Price Chopper

All Vermont locations

Integrated

Shaw’s Supermarkets

All Vermont locations

Integrated

 Walmart Supercenter 

  Bennington, Berlin and Derby only  

Integrated

Independent Grocery Stores

Many smaller chains, food coops and independent grocery stores also have integrated cash register systems. Others rely on separate systems to process eWIC transactions. For these stores, you will need to complete your WIC transaction separately. Put your WIC items on the counter/belt first and let the cashier know you are making a WIC purchase. You must swipe your WIC card and enter your PIN before any items are scanned for the eWIC transaction to work correctly.
 

STORE NAME TOWN/LOCATION EWIC TRANSACTION TYPE
C&C Supermarket Barton Integrated
Clark's Quality Food Londonderry Integrated
Derby Village Store Derby Integrated
Eden General Store Eden Separate
Food City St. Albans Separate
Georgia Market Georgia Integrated
Kamuda's Pittsford Separate
Keeler Bay Variety South Hero Integrated
Kingdom Market Island Pond Separate
Lantman's Hinesburg Integrated
Lisai's Market Bellows Falls Integrated
Marty's First Stop Danville Integrated
Prunier’s Market Hydeville Separate
Pump & Pantry Williamstown Separate
Richmond Market Richmond Integrated
River Bend Farm Market Townshend Integrated
Shelburne Market Shelburne Integrated
Steeple Market Fairfax Separate
Sterling Market Johnson Integrated
Thibault's Market Orleans Integrated
Village Market Waterbury Integrated

Small Chain Grocery Stores

STORE NAME

TOWN/LOCATION

EWIC TRANSACTION TYPE

The White Market

Lyndonville (Plaza and Main Street locations)
and St.Johnsbury

Integrated

Mac's Market

Essex Junction, Stowe, Rochester, Woodstock

Integrated 

TOPS Friendly Markets

Hardwick, Northfield, Rutland

Separate

Vista Supermarket Newport, Richford Integrated

Food Coops

STORE NAME TOWN/LOCATION EWIC TRANSACTION TYPE
Brattleboro Coop Brattleboro Separate
City Market Burlington Separate
Coop Food Store White River Junction Integrated
South Royalton Food Coop South Royalton Separate

Border Stores - New Hampshire

STORE NAME TOWN/STATE EWIC TRANSACTION TYPE
Hannaford Claremont, NH Integrated
Hannaford Keene, NH Integrated
Hannaford West Lebanon, NH Integrated
LaPerles IGA Colebrook, NH Integrated
Price Chopper Lebanon, NH Integrated
Price Chopper West Lebanon, NH Integrated
Shaw's Supermarkets Lancaster, NH Integrated
Shaw's Supermarkets Littleton, NH Integrated
Shaw's Supermarkets West Lebanon, NH Integrated
Shaw's Supermarkets Walpole, NH Integrated
Shaw's Supermarkets Woodsville, NH Integrated
Solomon's Store West Stewartstown, NH Integrated

Border Stores - New York

STORE NAME TOWN/STATE EWIC TRANSACTION TYPE
Price Chopper Champlain, NY Integrated
Price Chopper Granville, NY Integrated

Border Stores - Massachusetts

STORE NAME TOWN/STATE EWIC TRANSACTION TYPE
Walmart Superstore North Adams, MA Integrated
eWIC Cardholder Responsibilities & Rules

WIC Cardholder Responsibilities:

  1. WIC foods are for the participating family member. You may not sell or give WIC benefits to anyone else. Contact WIC if you need to change your food benefits, or wish to return any foods you are unable to use.
  2. All formula/medical food exchanges must take place at the WIC office. Any unused infant formula must always be returned to the WIC office.
  3. Keep your WIC card in a safe place, and do not give your personal identification number (PIN) to anyone except someone who will make WIC purchases as your additional head of household or proxy.
  4. If your Vermont WIC card is lost or stolen, report this to the WIC office immediately. It is possible the current month’s benefits will not be replaced.
  5. WIC benefits are to be purchased only at WIC authorized stores within the month designated and consumed by the participant for whom they were issued; unused benefits do not carry over to future months.
  6. You are responsible for training your additional head of household or proxy to use the card at the store.
  7. You are responsible to ensure that your alternate shopper adheres to these same responsibilities.

Disqualification, suspension, prosecution, and cash recovery may occur for:

  1. Misuse of WIC benefits such as exchanging/selling or intending to sell the Vermont WIC card or food items purchased with WIC benefits verbally, in print, online, or by any other method for cash, credit, or non-food items;
  2. Purchasing/receiving foods not on the WIC Approved Foods List;
  3. Physical abuse, threat of physical abuse, or verbal abuse to WIC or grocery store staff.

    Breaking the rules can get you disqualified from the program, fined, or both, and you may be required to repay the benefits.