How Emergency Volunteers Will Be Contacted

During an emergency, it is essential that you wait to be contacted about where and when to volunteer.

The Department of Health will contact emergency response volunteers using the VERV Registry System. The VERV system allows the Department of Health to deliver messages using the methods of communication volunteers selected upon registering (telephone, pager, cell phone, email).

The messages will provide you with incident updates, and specific information about where and when you should go.

It is important to keep your contact information up-to-date.

Once you have registered, information updates may be made online at, or by e-mail to

Your safety is our first priority

By waiting for the Deparment of Health to contact you, we can determine not only where your skills can best be used, but also the safest place for you to work. Once you arrive to volunteer, personal protective equipment (PPE) or medications needed to perform your duties will be provided. You will also be provided with any necessary medication to take home to your family.

The Vermont Department of Health appreciates the service and dedication of the VERV members, and we will do everything we can to protect your health and safety. Waiting for us to contact you will help protect yourself and maximize our response efforts.

Take steps to make sure your family is safe

The Department of Health encourages you to begin preparing now to protect your family during an emergency. This preparation includes:

For more information on how to keep your family safe during an emergency, please review our Home Preparedness information.

Additional resources include:

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